Existing Reservations Joy of Life Club

Frequently Asked Questions

General

What is check-in/check-out time?

Check in time is 3 p.m.; check out is 12 noon.

Do you allow smoking on property?

The Wild Palms Hotel is a non-smoking hotel.

Do you allow pets?

We welcome pets for stays of up to a maximum of 3 nights. A non-refundable $60 pet fee will be required. We encourage only dogs and no more than 1 pet per room unless the dog is less than 15 pounds in which case 2 pets are permitted. Any room that has a non-disclosed pet will be charged $100 per night fee.

What is your fax number?

(408) 736-8302

How much do you charge for high speed/Wi-Fi Internet access?

Our basic 5mbps Wi-Fi is complimentary to all guests. Upgraded Wi-Fi is available for a charge (10mbps is $5.95/day and 15mbps is $9.95).

Do you have a fitness center? What kind of equipment does it have? What are the hours?

We have a new fitness center featuring Precor brand equipment. The fitness center is open 24 hours a day.

Do you have a business center?

Our business center is accessible at all hours. There is an Apple desktop computer and a color printer. There is a $4.97/10 minutes or $.49/minute usage charge after the first 10 minutes. Printing is $.49/page for black and white and $1.49/page for color.

Do you have a pool?

We do have a pool. The hours of operation: 6 a.m. – 10 p.m. No dogs or glass are allowed in the pool area. Children under 18 must have an adult present with them.

Do you have a spa?

We do not have a spa.

Transportation/Directions

How do I get to the Hotel?

DRIVING FROM SAN JOSE INTERNATIONAL AIRPORT:

  1. Follow airport signage and merge onto I-880 S via the ramp to Santa Cruz
  2. Take the exit onto 1-280 N toward San Francisco
  3. Take the Wolfe Rd. exit
  4. Turn right onto N. Wolfe Rd.
  5. Turn right onto E. Fremont Ave.
  6. The Wild Palms is located on the southern side of E. Fremont

DRIVING FROM OAKLAND INTERNATIONAL AIRPORT:

  1. Follow airport signage to I-880 S toward San Jose
  2. Take exit for Dumbarton Bridge and proceed over paying the toll and merging onto CA-84 W
  3. Turn left onto Willow Rd and merge only U-101 S
  4. Take exit CA-85 toward Santa Cruz/Cupertino
  5. Exit onto CA-82 S/El Camino Real toward Sunnyvale
  6. Turn right onto S Wolfe Rd.
  7. Take the first left onto E. Fremont Ave.
  8. The Wild Palms is located on the southern side of E. Fremont

DRIVING FROM SAN FRANCISCO INTERNATIONAL AIRPORT:

  1. Follow airport signage to US-101 S.
  2. Take exit CA-85 toward Santa Cruz/Cupertino
  3. Exit onto CA-82 S/El Camino Real toward Sunnyvale
  4. Turn right onto S. Wolfe Rd.
  5. Take the first left onto E. Fremont Ave.
  6. The Wild Palms is located on the southern side of E. Fremont

The best way to get to and from the airport is by cab. Please contact the Front Desk staff for assistance with arrangements.

What is the best address to put in to my GPS?

910 East Fremont Avenue, Sunnyvale CA 94087

Do you have onsite parking? How much is parking? Is it included in my room rate?

Complimentary onsite parking is available to all guests.
The hotel does not offer valet parking.

Restaurant

What is your restaurant’s cuisine?

While we do not have a restaurant on site, we offer a daily complimentary hot extended continental breakfast.

What are the hours of the restaurant/bar/lounge?

Extended continental breakfast served:
Monday - Friday: 6 a.m. to 9:30 a.m.
Saturday and Sunday: 7 a.m. - 10:30 a.m.

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