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Existing Reservations Joy of Life Club

Frequently Asked Questions


What is check-in/checkout time?

Check in time is 3 p.m.; checkout is 11 a.m.

Do you allow smoking on property?

Hotel Vitale is a nonsmoking hotel.

Do you allow pets?

We are happy to welcome your pet to Hotel Vitale. We welcome one dog (30lbs/13.6kg or less) per room and provide a dog bowl, bed and mat for their comfort. Pet owners are required to sign a liability waiver at check-in and a one-time nonrefundable cleaning fee of $75 USD will apply. Please be informed pets are not permitted in Americano Restaurant and Bar or Spa Vitale. Service Dogs are exempt from these restrictions and cleaning fee. Team members will not enter any guestroom while a dog is present with or without the owner. Pet sitters and walkers can be arranged upon request. Please contact the Concierge with further questions.

How much do you charge for high-speed/Wi-Fi internet access?

Our basic Wi-Fi is complimentary to all guests and ideal for checking email and simple web browsing with speeds up to 3MB (download/upload). Upgraded Wi-Fi is also available for a charge:

High-speed internet - $12.95/day

  • Ideal for business VPN connectivity and downloading large files
  • Speeds up to 6MB (download/upload)

Enhanced High Speed Internet - $16.95/day

  • Ideal for video streaming
  • Speeds up to 9MB (download/upload)

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Our fitness center is open 24 hours a day, accessible with your in-room key, and includes the following:
two treadmill machines, two elliptical machines, one spinning bike, one PFT 200 functional trainer and free weights.

Do you have a business center?

Our business center is available 24 hours a day and is comprised of three Mac computers with printing capabilities.
Boarding pass printing is also available.

Do you have a pool?

We do not have a pool. We offer complimentary passes to the YMCA in the neighborhood.

Do you have a spa?

Spa Vitale is open 10 a.m. – 8 p.m. daily


How do I get to the Hotel?


  1. Depart airport following signs to US-101 N.
  2. Stay on US-101
  3. Take the exit toward Downtown San Francisco
  4. Merge onto I-280 N.
  5. Continue onto King St.
  6. Continue onto Embarcadero Dr.
  7. Turn left onto Mission St.
  8. Hotel Vitale is on the right


  1. Depart airport following signs for I-880 N. to Downtown/Oakland and merge
  2. Keep left at the fork and merge onto I-80 W. toward San Francisco
  3. Pay toll and proceed over the Bay Bridge
  4. Exit onto Fremont St.
  5. Turn right onto Mission St.
  6. Hotel Vitale is on the left


  1. Follow airport signage and merge onto CA-87 N. toward US-101 N.
  2. Keep left at the fork and merge onto US-101 N.
  3. Take the exit toward Downtown San Francisco
  4. Merge onto I-280 N.
  5. Continue onto King St.
  6. Continue onto Embarcadero Dr.
  7. Turn left onto Mission St.
  8. Hotel Vitale is on the right

There are a number of considerations for transportation to our exceptional property:

  1. The first, a sedan service, should be arranged in advance and our Concierge can assist in coordinating this request through our desk. The chauffeur would greet you in the baggage area, with a sign, and escort you back to the sedan. The rate is $140 and is inclusive of gratuity and tax.
  2. There is also a taxi option that is $65 and located on the upper deck of the airport.
  3. In the same location are shuttles that pick up every 15 minutes for $17 per person. Lorrie's is our preferred vendor
  4. There is the subway system BART, which picks up every 20 minutes and will transport you to the Embarcadero station—the last San Francisco stop—and only two city blocks from the hotel.

What is the best address to put into my GPS?

8 Mission Street, San Francisco, CA 94105

Do you have on-site parking? How much is parking? Is it included in my room rate?

The hotel offers valet parking for a fee of $58/night

The hotel does not offer a self-parking garage.


What is your restaurant’s cuisine?

Americano Restaurant & Bar features handcrafted, Italian cuisine with robust, rustic flavors.

What are the hours of the restaurant/bar/lounge?

Monday - Friday: 6:30 a.m. -10:30 a.m.
Saturday - Sunday: 7:30 a.m. - 11 a.m.

Monday – Friday: 11:30 a.m.- 2:30 p.m.

Monday – Saturday: 5:30pm-10:30pm

Monday – Friday: 11:30am-12am
Saturday: 4pm-12am
Sunday: 4pm-11pm

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