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Existing Reservations Joy of Life Club

Frequently Asked Questions

Map & Directions

How do I get to the Hotel? 

For a map and directions, click here.


What is check-in/checkout time?

Check-in time is 3 p.m.; checkout is 12 p.m.

Do you allow smoking on property?

The Hotel Del Sol is a non-smoking hotel.

Do you allow pets?

We welcome up to two pets. Upon check-in, a signed pet agreement will be required.

How much do you charge for high-speed/Wi-Fi internet access?

Our basic Wi-Fi (100mg) is complimentary to all guests.

Do you have accessible rooms?

Yes, we have rooms that offer accessible features ranging from roll-in showers, bathroom grab bars, braille and we even welcome your service animal.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

While we do not offer a fitness center on property, please contact our front desk for available off-site options.

Do you have a pool?

We have a year round outdoor pool heated to 83 degrees open from 9 a.m. – 9 p.m.

Do you have a spa?

We do not have a spa.

What does the Urban Amenity Fee include?
The Urban Fee ($10 per night plus taxes) includes the following:

  • Complimentary Wi-Fi
  • Coffee, Tea, Juice and Pastries Served All Day
  • Bicycles Rentals (based upon availability)
  • Unlimited Local and Toll-Free Calls
  • Daily News Paper (based upon availability)
  • Digital Concierge Touch Screen Service
  • Complimentary Boarding Pass and Attraction Ticket Printing
  • Complimentary Baby Crib usage based upon request
  • Discounted Daily Gym Pass
  • Please note: Starting on April 1, 2019, Hotel Del Sol will implement an Urban Amenity Fee of $15 per night (exclusive of taxes).


    Do you have on-site parking? How much is parking? Is it included in my room rate?

    The hotel offers self-parking. The cost is $30 per night.

    The hotel does not offer valet parking.


    What is your restaurant’s cuisine?

    The hotel does not offer a restaurant on-site. Please check with our front desk for recommendations in the nearby area.

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