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Existing Reservations World of Hyatt

Frequently Asked Questions

Map & Directions

How do I get to the Hotel? 

For a map and directions, click here.

General

What is check-in/checkout time?

Check-in time is 3 p.m.; checkout is 12 p.m.

Do you allow smoking on property?

The Hotel Del Sol is a non-smoking hotel.

Do you allow pets?

We welcome up to two pets. Upon check-in, a signed pet agreement will be required.

How much do you charge for high-speed/Wi-Fi internet access?

Our basic Wi-Fi (100mg) is complimentary to all guests.

Do you have accessible rooms?

Yes, we have rooms that offer accessible features ranging from roll-in showers, bathroom grab bars, braille and we even welcome your service animal.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

While we do not offer a fitness center on property, please contact our front desk for available off-site options.

Do you have a pool?

We have a year round outdoor pool heated to 83 degrees open from 9 a.m. – 9 p.m.

Do you have a spa?

We do not have a spa.

What does the Urban Amenity Fee include?
The Urban Fee ($15 per night plus taxes) includes the following:

  • Complimentary Wi-Fi
  • Coffee, Tea, Juice and Pastries Served All Day
  • Bicycles Rentals (based upon availability)
  • Unlimited Local and Toll-Free Calls
  • Daily News Paper (based upon availability)
  • Digital Concierge Touch Screen Service
  • Complimentary Boarding Pass and Attraction Ticket Printing
  • Complimentary Baby Crib usage based upon request
  • Discounted Daily Gym Pass
  • Parking

    Do you have on-site parking? How much is parking? Is it included in my room rate?

    The hotel offers self-parking. The cost is $30 per night.

    The hotel does not offer valet parking.

    Restaurant

    What is your restaurant’s cuisine?

    The hotel does not offer a restaurant on-site. Please check with our front desk for recommendations in the nearby area.

    Joie de Vivre is now part of the Hyatt family

    Now, most Joie de Vivre hotels participate in the World of Hyatt loyalty program. Learn about how this affects your Joy of Life Club membership.

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