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Frequently Asked Questions

General

What is check-in/checkout time?

Check-in time is 3 p.m.; checkout is 12 p.m.

Do you allow smoking on property?

The Hotel Del Sol is a non-smoking hotel.

Do you allow pets?

We welcome up to two pets. Upon check-in, a signed pet agreement will be required.

How much do you charge for high-speed/Wi-Fi internet access?

Our basic Wi-Fi (100mg) is complimentary to all guests.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

While we do not offer a fitness center on property, please contact our front desk for available off-site options.

Do you have a pool?

We have a year round outdoor pool heated to 83 degrees open from 9 a.m. – 9 p.m.

Do you have a spa?

We do not have a spa.

What does the Urban Amenity Fee include?
The Urban Fee ($10 per night plus taxes) includes the following:

  • Complimentary Wi-Fi
  • Coffee, Tea, Juice and Pastries Served All Day
  • Bicycles Rentals (based upon availability)
  • Unlimited Local and Toll-Free Calls
  • Daily News Paper (based upon availability)
  • Digital Concierge Touch Screen Service
  • Complimentary Boarding Pass and Attraction Ticket Printing
  • Complimentary Baby Crib usage based upon request
  • Discounted Daily Gym Pass
  • Transportation/Directions

    How do I get to the Hotel?

    DRIVING FROM SAN FRANCISCO INTERNATIONAL AIRPORT:

    1. Depart airport following signs to US-101 North. Stay on US-101.
    2. Exit onto US-101 N/Mission St toward Golden Gate Bridge.
    3. Turn left onto S Van Ness Ave.
    4. Turn left onto Geary Blvd.
    5. Take the 1st right onto Franklin St.
    6. Turn left on to Broadway St.
    7. Turn right on to Webster St.
    8. The Del Sol will be on the right

    DRIVING FROM OAKLAND INTERNATIONAL AIRPORT:

    1. Depart airport following sign for I 880 N to Downtown/Oakland and merge
    2. Keep left at the fort and merge onto I-80 W toward San Francisco
    3. Pay toll and process over the Bay Bridge
    4. Take Harrison St. exit on the left toward Embarcadero
    5. Merge onto Fremont St.
    6. Turn right onto Folsom St.
    7. Turn left on to Embarcadero Dr.
    8. Turn left onto Broadway St.
    9. Continue through Robert Levy Tunnel
    10. Turn right onto Webster St.
    11. The Del Sol will be on the right

    DRIVING FROM SAN JOSE INTERNATIONAL AIRPORT

    1. Follow airport signage and merge onto CA-87N toward US-101 N
    2. Keep left at the fork and merge onto US-101 N
    3. Exit onto US-101 N/Mission St. toward Golden Gate Bridge
    4. Turn left onto S Van Ness Ave.
    5. Turn left onto Geary Blvd.
    6. Take the 1st right onto Franklin St.
    7. Turn left onto Broadway St.
    8. Turn right onto Webster St.
    9. The Del Sol will be on the right

    The hotel does not offer a complimentary shuttle to and from the airport.

    What is the best address to put in to my GPS?

    3100 Webster Street, San Francisco, CA 94123

    Do you have on-site parking? How much is parking? Is it included in my room rate?

    The hotel offers self-parking. The cost is $30 per night.

    The hotel does not offer valet parking.

    Restaurant

    What is your restaurant’s cuisine?

    The hotel does not offer a restaurant on-site. Please check with our front desk for recommendations in the nearby area.

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