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Existing Reservations Joy of Life Club

Frequently Asked Questions

Map & Directions

How do I get to the Hotel?

For a map and directions, click here.

General

What is check-in/checkout time?

Check-in is 3 p.m. and checkout is 12 p.m.

Do you allow smoking on property?

The Galleria Park Hotel is a non-smoking property.

Do you allow pets?

We welcome your pets for an additional fee of $75 per stay, maximum of two pets per room, cats and dogs only. Learn more.

How much do you charge for high-speed/Wi-Fi internet access?

Wi-Fi access is available throughout the hotel and included at no additional cost. Premium, high-speed Wi-Fi is also available for $9.95 per day.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Our on-site fitness studio is open from 6 a.m. to 9 p.m. daily. We offer an elliptical machine, treadmill, stationary bike, free weights, and resistance machine. Should you require more, day passes are available at the front desk for our local 24 Hour Fitness gym for a nominal fee.

Do you have a business center?

We do not have a business center, however the front desk is available to assist with all of your printing and online needs.

Do you have a pool and/or spa?

We do not have a pool or spa, please ask our front desk team for recommendations of nearby options.

Do you have on-site parking? How much is parking? Is it included in my room rate?

The hotel offers valet parking with in and out privileges, available 24 hours a day. The cost is $54 per night plus tax for regular size vehicles and $64 per night plus tax for oversize vehicles (oversize may refer to the length, width or height of the vehicle).

What does the Urban Amenity Fee include?
The hotel has a $20 (+ tax, $23.29) Urban Amenity Fee per night of your stay. The Urban amenity fee increases to $25 (+ tax, $29.12) for any reservations arriving after January 1st 2019 and includes the following:

  • Morning coffee and tea service
  • Evening sipping hour
  • Park Terrace: Urban garden with seating and walking track
  • High-speed Wi-Fi access
  • iPad use in lobby
  • Gym pass to 24 hour on-site fitness center
  • In-room fitness kits available upon request
  • Daily newspaper
  • Room service dinner menu
  • Pet-friendly accommodations
  • Printing services available
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    Restaurant

    What is your restaurant’s cuisine?

    Our on-site restaurant is Gaspar Brasserie, a Parisian-style brasserie showcasing classic French dishes with Northern California flourishes and Rhone Valley vintages alongside local varietals. The upstairs bar focuses on Cognac cocktails and the downstairs one specializes in champagne.

    What are the hours of the restaurant/bar/lounge?

    Gaspar Brasserie is open for lunch, dinner and craft cocktails Monday - Friday: 11:30 a.m. - 10:00 p.m.

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