Existing Reservations Joy of Life Club

Frequently Asked Questions

General

What is check-in/check-out time?

Check-in is 3:00 PM and check-out is 12:00 PM.

Do you allow smoking on property?

The Galleria Park Hotel is a non-smoking property.

Do you allow pets?

We welcome your pets for no additional fee. Upon check-in, a signed pet-agreement will be required.

How much do you charge for high speed/Wi-Fi Internet access?

Wi-fi access is available throughout the hotel and included at no additional cost. Premium, high speed Wi Fi is also available for $9.95 per day.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Our onsite fitness studio is open from 6:00 AM to 9:00 PM daily. We offer an elliptical machine, treadmill, stationary bike, free weights, and resistance machine. Should you require more, day passes are available at the front desk for our local 24 Hour Fitness gym for a nominal fee.

Do you have a business center?

We do not have a business center, however the front desk is available to assist with all of your printing and online needs.

Do you have a pool and/or Spa?

We do not have a pool or spa, please ask our front desk team for recommendations of nearby options.

Do you have onsite parking? How much is parking? Is it included in my room rate?

The hotel offers valet parking with in and out privileges, available 24 hours a day. The cost is $54 per night plus tax for regular size vehicles and $64 per night plus tax for oversize vehicles (oversize may refer to the length, width, or height of the vehicle)

Transportation/Directions

How do I get to the Hotel?

DRIVING FROM SAN FRANCISCO INTERNATIONAL AIRPORT:

  1. Depart airport following signs to US-101 N.
  2. Stay on US-101 (11miles)
  3. Follow signs to I-80 toward Bay Bridge
  4. Merge onto I-80
  5. Take the 4th St Exit
  6. Turn left on Bryant St.
  7. Turn left onto 3rd St. 3rd St continues and becomes Kearney St.
  8. Turn right at Bush St.
  9. Take next right onto Montgomery St.
  10. Turn right onto Sutter St.
  11. The Galleria Park Hotel will be on the left

DRIVING FROM OAKLAND INTERNATIONAL AIRPORT

  1. Depart airport and follow signs for I-880 N. to Downtown/Oakland and merge
  2. Keep left at the fork and merge onto I-80 W. towards San Francisco
  3. Pay toll and proceed over the Bay Bridge
  4. Exit onto Fremont St.
  5. Continue onto Front St.
  6. Turn left onto Pine St.
  7. Turn left onto Montgomery St.
  8. Turn right as the 2nd cross street onto Sutter St.
  9. Galleria Park Hotel will be on the left

DRIVING FROM SAN JOSE INTERNATIONAL AIRPORT:

  1. Depart airport following signs to CA-87 N. to US-101 N.
  2. Stay on US-101 (43 miles)
  3. Follow signs to I-80 toward Bay Bridge
  4. Merge onto I-80
  5. Take the 4th St Exit.
  6. Turn left on Bryant St.
  7. Turn left onto 3rd St. 3rd St continues and becomes Kearney St.
  8. Turn right at Bush St.
  9. Take next right onto Montgomery St.
  10. Turn right onto Sutter St.
  11. The Galleria Park Hotel will be on the left

Upon arrival, please pull your vehicle into the white zone located directly in front of the hotel. A valet will be there to assist you. Please note that Sutter Street is a one-way street.

The hotel does not offer a complimentary shuttle to and from the airport. Due to our central location, there are many options for transportation to and from the airport:

  1. BART (Bay Area Rapid Transit) is economical, quick and easy. From San Francisco Airport, take any of the San Francisco bound trains and exit at Montgomery St. We are located 2 blocks away, on Sutter between Montgomery and Kearny. From Oakland Airport take any of the San Francisco bound trains and exit at Montgomery St. We are located 2 blocks away, on Sutter between Montgomery and Kearny.
  2. Shuttles can be accessed at Ground Transportation at either San Francisco or Oakland airports. These group shuttles offer door-to-door service and are often available when you land. You can also book ahead of time. For San Francisco flights, we recommend Lorrie’s Shuttle. The rate is $16 per person and you can book online at www.gosfovan.com. You can use any of the shuttle companies though and rates will vary between $16-20 per person. For Oakland flights, fares will run between $25-30 per person.
  3. Our house cars are also available for hire with rates starting at $50. For more information, please contact Guest Services at 415-781-3060.

What is the best address to put in to my GPS?

191 Sutter Street, San Francisco CA 94104

Do you have onsite parking? How much is parking? Is it included in my room rate?

The hotel offers valet parking, with in and out privileges 24 X 7. The cost of valet is $49 per night, Oversize vehicles are charged at $59 per night (oversize may refer to length, width or height of vehicle).

The hotel does not offer a self-parking garage.

Restaurant

What is your restaurant’s cuisine?

Gaspar Brasserie - Parisian style brasserie showcasing classic French dishes, with the local Northern California flourishes, Rhone Valley vintages alongside local varietals. The upstairs bar focuses on Cognac cocktails and the downstairs one specializes in champagne.

What are the hours of the restaurant/bar/lounge?

Gaspar Brasserie is available for lunch, dinner and craft cocktails.

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