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Frequently Asked Questions

Map & Directions

How do I get to the Hotel?

For a map and directions, click here.

General

What is check-in/checkout time?

Check-in time is 3 p.m.; checkout is 12 p.m.

Do you allow smoking on property?

The Waterfront Hotel is a nonsmoking hotel.

Do you allow pets?

We welcome your pets. Upon check-in, a signed pet agreement will be required.

How much do you charge for high speed/Wi-Fi internet access?

Our basic Wi-Fi (3MPS) is complimentary to all guests. Upgraded Wi-Fi is available for a charge (5MPS is $6.95 and 9 MPS is $11.95).

Do you have a fitness center? What kind of equipment does it have? What are the hours?

We have a fitness center that is available 24 hours and includes two treadmills, two ellyptical machines, one bike, one universal machine, free weights, yoga mats and medicine balls.

Do you have a business center?

Our business center is available to our guests at all hours. There are two Apple desktop computers, as well as black/white and color printing options. Guests can print their complimentary boarding passes.

Costs apply for additional internet usage: $4.95 for the first 20 minutes and $0.25 per minute thereafter

Costs apply for printer usage: monochrome $0.29 per page and color $1.49 per page

Do you have a pool?

Our pool hours are from 10 a.m. to 10 p.m. There are no lifeguards available. Children under the age of 14 need to be accompanied by an adult.

Do you have a spa?

We do not have a spa.

Parking

Do you have on-site parking? How much is parking? Is it included in my room rate?

The hotel offers valet parking. The cost of valet is $32 per night.

The hotel does not offer self-parking.

Restaurant

What is your restaurant’s cuisine?

Our on-site restaurant is Lungomare, featuring northern Italian cuisine.

What are the hours of the restaurant/bar/lounge?

Lungomare

Hours of Operation:
Serving Breakfast/Lunch/Dinner
Café 6:45a.m. to 4 p.m.
Lunch 11 a.m. to 3 p.m.
Midday 3 p.m. to 5:30 p.m.

Joie de Vivre is now part of the Hyatt family

Now, most Joie de Vivre hotels participate in the World of Hyatt loyalty program. Learn about how this affects your Joy of Life Club membership.

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