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Existing Reservations Joy of Life Club

Frequently Asked Questions

Map & Directions

How do I get to the Hotel?

For a map and directions, click here.

General

What is check-in/check-out time?

Check-in time is 4:00pm; Check-out time is 11:00am.

Do you allow smoking on property?

The Hotel Avante is a non-smoking hotel.

Do you allow pets?

No.

What is your fax number?

(650) 968-7870

How much do you charge for high speed/Wi-Fi Internet access?

Basic 7 MBPS Wi-Fi is free charge. Upgrades available at a fee; 10 MBPS for $5.95 per 24 hours, 12 MBPS for $9.95 per 24 hours.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Fitness Center is located on the 4th floor of the hotel with a treadmill, two ellipticals, stationary bike, dumbbell set, and exercise ball. Hours are 6:00pm to 10:00pm. Stevens Creek Outdoor Running Trail near by as well.

Do you have a business center?

24 hours business center located on the first floor with key access. We have one computer and printer in there. If the business center is being used, we would be happy to assist in the printing of documents, boarding passes etc. Free 10 minutes every 24 hours, after that it is $4.95 per 10 minutes. Printing is $0.49 per page for black and white, $1.49 per page for color.

Do you have a pool?

We do have an outdoor pool that is open from 6:00 a.m. until 10:00 p.m. The pool area is also considered a non-smoking area. We also do not allow glass at the pool area.

Do you have a spa?

No.

Parking

Do you have onsite parking? How much is parking? Is it included in my room rate?

We offer complimentary self-parking; no valet available.

Restaurant

What is your restaurant’s cuisine?

We do not have a restaurant on property. We do have breakfast that is included in your stay. It is an extended continental breakfast, which includes hot and cold items. Bacon, sausage, scrambled eggs, potatoes, french toast or pancakes, rice, kimchi, miso soup, pastries, sliced fruit and so on.

What hours are Breakfast served?

Monday through Friday: 5:30am - 9:30am

Saturday and Sunday: 7:00am – 10:00am

Joy of Life Club

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