Skip to content

Travel Alert: COVID-19 Update >

  • Government mandate - This location has COVID-19 travel restrictions in place. Learn more
  • Face coverings: Required in hotel indoor public areas

Travel Alert: COVID-19 Update >

  • Government mandate - This location has COVID-19 travel restrictions in place. Learn more
  • Face coverings: Required in hotel indoor public areas
EmergencyMessageCloseText
Existing Reservations World of Hyatt

Frequently Asked Questions

Map & Directions

How do I get to the Hotel?

For a map and directions, click here.

General

What is check-in/check-out time at Hotel Avante?

Check-in time at Hotel Avante is 4:00pm; Check-out time is 11:00am.

Do you allow smoking on property?

Hotel Avante is a non-smoking hotel.

Do you allow pets?

No.

What is your fax number?

(650) 968-7870

How much do you charge for high speed/Wi-Fi Internet access?

Basic 7 MBPS Wi-Fi is free charge. Upgrades available at a fee; 10 MBPS for $5.95 per 24 hours, 12 MBPS for $9.95 per 24 hours.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Fitness Center is located on the 4th floor of the hotel with a treadmill, two elliptical machines, stationary bike, dumbbell set, and exercise ball. Hours are 6:00pm to 10:00pm. Stevens Creek Outdoor Running Trail near by as well.

Do you have a business center?

24 hours business center located on the first floor with key access. We have one computer and printer in there. If the business center is being used, we would be happy to assist in the printing of documents, boarding passes etc. Free 10 minutes every 24 hours, after that it is $4.95 per 10 minutes. Printing is $0.49 per page for black and white, $1.49 per page for color.

Do you have a pool?

We do have an outdoor pool that is open from 6:00 a.m. until 10:00 p.m. The pool area is also considered a non-smoking area. We also do not allow glass at the pool area.

Do you have a spa?

No.

Parking

Do you have onsite parking? How much is parking? Is it included in my room rate?

Hotel Avante offers complimentary self-parking; no valet available.

Accessible Features

We are committed to providing equal access and opportunity for individuals with disabilities. The features also make our hotels more accessible for older individuals with changing abilities to ensure a seamless experience. Our overall goal is to improve usability throughout the hotel for all guests. 

Accessible Hotel Parking and Transportation

  • Van-accessible self-parking
  • Self-parking for cars

Accessible Hotel Areas

  • Public restrooms
  • Swimming pool
  • Public Entrance
  • Fitness Center / Exercise facilities
  • Business center

Accessibility for Guest Rooms and Meetings

  • Assistive listening devices for meetings provided upon request
  • Accessible guest rooms with mobility features have doorways with 32in (0.81m) of clear width
  • Text telephone TTY
  • Closed caption or closed captioning decoders for guest room televisions

Hotel Areas with Accessible Routes from Accessible Public Entrance

  • Registration area
  • Fitness Center / Exercise facilities
  • Guestrooms
  • Business center
  • Meeting room / Ballroom area
  • Swimming pool

World of Hyatt

Now, most hotels within JdV by Hyatt participate in World of Hyatt® – a loyalty program that offers rewards at over 900 hotels and resorts worldwide.