Phoenix Hotel Information

Frequently Asked Questions

General

What is check-in/check-out time?

Check in time is 3 p.m.; check out is 12 noon.

Do you allow smoking on property?

The Phoenix Hotel is a non-smoking hotel.

Do you allow pets?

We welcome service animals only.

How much do you charge for high speed/Wi-Fi Internet access?

We offer complimentary Wi-Fi, with Hi-Speed upgrade options available for a fee:

$6.95 or  $11.95 based on bandwidth desired per day.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

While we do not offer a fitness center on property, please contact our front desk for available offsite options.

Do you have a business center?

We do not offer a business center.

Do you have a pool?

We have an outdoor heated swimming pool.

Pool Hours:

Sunday – Thursday:    9 a.m. to 10 p.m.

Friday & Saturday 9 a.m. to midnight

Do you have a spa?

We do not have a spa.

 

Transportation/Directions

How do I get to the Hotel?

DRIVING FROM SAN FRANCISCO INTERNATIONAL AIRPORT:

1)      Depart airport following signs to US – 101 N.

2)      Stay on US-101.

3)      Exit onto US -101 N. /Mission St. toward Golden Gate Bridge

4)      Turn left onto S. Van Ness Ave.

5)      Turn Right onto Eddy St

6)      The Phoenix Hotel will be on the right

 

DRIVING FROM OAKLAND INTERNATIONAL AIRPORT:

1)      Depart airport following signs for I-880 N. to Downtown/Oakland and merge

2)      Keep left at the fork and merge onto I-80 W. towards San Francisco

3)      Pay too and proceed over the Bay Bridge

4)      Keep right at the fork and merge onto US-101 N. toward Golden Gate Bridge

5)      Turn left onto S. Van Ness Ave.

6)      Turn right onto Eddy St.

7)      The Phoenix Hotel will be on the right

 

DRIVING FROM SAN JOSE INTERNATIONAL AIRPORT:

1)      Follow airport signage and merge onto CA-87 N. toward US-101 N.

2)      Keep left at the fork and merge onto US-101 N.

3)      Exit onto US-101 N. toward Golden Gate Bridge

4)      Turn left onto S. Van Ness Ave.

5)      Turn right onto Eddy St.

6)      The Phoenix Hotel will be on the right

The hotel does not offer a complimentary shuttle to and from any of the airports.  From San Francisco International Airport the following options are available:

1)      Take Bart (Bay Area Rapid Transportation) from the International Terminal to Civic Center exit, walk six blocks up Larkin to Eddy.

2)      Shuttle Service: For a fee, varying rates per person based on company.  We suggest Lorrie’s Shuttle to go www.gosfovan.com

 

What is the best address to put in to my GPS?

601 Eddy St., San Francisco, CA 94109

Do you have onsite parking? How much is parking? Is it included in my room rate?

We offer self-parking, with one complimentary parking space per room rented.    The hotel does not offer valet parking.
Restaurant

What is your restaurant’s cuisine?

Chambers Eat + Drink – New Californian with a twist, farm fresh menu changes daily.

What are the hours of the restaurant/bar/lounge?

Chambers Eat + Drink

Hours of Operation:

Tuesday – Thursday:         5pm to 12am

Friday:                                5:30pm to 1am (bar open until 2am)