Joie de Vivre

Explore all of Joie de Vivre's unique hotels, restaurants and spas.

An eclectic atmosphere, international ambience, eco-friendly attitude and outstanding service culture put a fun and unique twist on our 161-room hotel located in Lower Nob Hill, near Civic Center.

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Pet Policy

As part of our commitment to provide the highest level of service to our guests, Hotel Carlton welcomes pets 50 pounds and less traveling with their owners. To ensure a comfortable stay for all guests of Hotel Carlton, we have developed the following guidelines for pet etiquette:

  • Pet owners agree to keep their pet on a leash or in a cage while the pet is in any public or common place within Hotel Carlton.
  • Pet owners agree to not leave their pet unattended at any time while the pet is at Hotel Carlton.
  • Pet owners need to remove their pet from their guest room during housekeeping services, or they may opt out of receiving housekeeping service while the pet is in the room.
  • A pet that becomes aggressive or disruptive to any guest or other person at Hotel Carlton must be immediately removed from Hotel Carlton upon request.
  • Proper medical certification specifying that all vaccinations are up to date must be available upon request.
  • Pet owners accept full responsibility for any and all liability, claims, losses, costs and expenses (including reasonable attorney fees) for personal injury or property damage that may result from the pet. Pet owner agrees to make reimbursement for such damages on demand.
  • Pet owners agree to indemnity, hold harmless and defend Hotel Carlton, its owners, agents and employees from any and all liability, claims, losses, costs and expenses (including reasonable attorney fees) arising out of or relating to any claim for personal injury or property damage cause by the pet
  • Noise/Disruptive Complaints - barking and noise that is disruptive to other guests in the hotel is not acceptable. Upon receipt of two (2) noise or disruptive complaints, the guest may be asked to make alternate arrangements for their pet.
  • $250 will be charged to your account for any damage to pet beds and/or missing pet beds.