CNDR 10th Anniversary: Conflict, Comedy & Cookies
Oct 2 2013
University of California Hastings
200 McAllister Street
San Francisco, CA 94102
Rapid change and the pressure to remain competitive and flexible create unpredictable and ambiguous business environments that feel chaotic and unmanageable. Increasingly, legal clients are seeking help with complex problems that include a hot bed of relational issues and conflict that impact the work of lawyers, mediators and others. Developing the ability to notice ‘offers’ and respond on the fly while remaining flexible and open to ideas can help professionals to be more effective and adaptive.
Using exercises designed to teach improvisation to comedians and actors is an effective means for teaching essential negotiation and conflict engagement skills including: staying present, recognizing and responding to offers, making the other person look good, listening fully, building on small agreements, and expanding options. Facilitated by Debra Gerardi, this highly interactive session uses applied improvisation to build skills for engaging with others even in the midst of conflict. No experience necessary. No special clothing or safety gear required.
Debra is a healthcare conflict engagement specialist and consultant providing executive coaching, mediation and facilitation services, conflict assessment and professional development programs to healthcare organizations internationally. She has provided professional services to over 100 leading healthcare organizations internationally. Trained at Second City and Bay Area Theater Sports, Debra makes use of applied improvisation as a key aspect of her work and integrates improvisation techniques and principles into her coaching, mediation and consulting services.