Explore all of Joie de Vivre's unique hotels, restaurants and spas.
Located on Cowell's beach, adjacent to the wharf and historic Santa Cruz Beach Boardwalk, the iconic Dream Inn has been the destination in Santa Cruz for 50 years. Ideal for exploring Santa Cruz with views of Monterey Bay from every room.
Join local SpiceHeads in getting trained on Spiceworks. SpiceTrainer Grey Howe - the guy on the right - is headin' your way. With nearly 20 years of IT experience, he's a top-notch IT pro who will be training you on Spiceworks!
After you've completed training, you’ll receive an official certificate of completion to proudly display.
Grey will be teaching the following courses:
Part 1 - Inventory Basics(8 a.m. - 12 p.m.)
Feelin’ good in the neighborhood: What’s up with the Community?
Navigating the UI and configuring & customizing your set up
Scanning the whole thing: Troubleshooting unknowns and tracking software, people & services
Keeping tabs on your network: Setting up monitors, alerts and reports
Reign in the remotes: Managing remote agents
All those other devices: How to deal with BYOD & MDM in Spiceworks
Get your head out of the clouds: tracking cloud apps and services on your network
Part 2 - Help Desk Essentials(1 p.m. - 5 p.m.)
How to create a help desk and manage your ticketing system
Loving your end users: Communication/portal management with your users
Knowing how to do IT: All about the Knowledge base and sharing articles
Purchasing those whatchamacallits: Workflows for buying and tracking your stuff
Staying in touch: Managing your installation and accessing Spiceworks on the go
Help from afar: Managing & setting up remote sites & help desks
Have it your way: Customizing tickets and configuring notifications
Innovation station: Other ways to use the help desk