Contact Us

We want to hear from you! Your comments and questions help make our service and website even better. Below you can find several ways to get in touch with us.

Reservations and Rates

For reservation and rate inquiries, call the toll-free general reservation numbers below, or contact the hotel directly. Contact information for each hotel (email and phone) can be found on the Contact and Directions page of each hotel in the hotels section of this website.

1-800-738-7477 (within the U.S. and Canada)
1-510-986-8049 (outside the U.S. and Canada)

Travel Agent Access Code: JV

Joy of Life Club

For Joy of Life Club member assistance, redemptions or questions call 877-568-2733 within the U.S. or 1-415-773-1060 outside the U.S. Monday - Friday, 8am - 5pm (Pacific Standard Time) If you call after hours please leave a message including your name, Joy ID, and your preferred means of return contact (phone number or email address). You may also send an Email to our Joy of Life Club support center. We will respond to your email as quickly as possible — always by the end of the next business day. To ensure a timely response please include all the pertinent details: Your name, Joy ID, and your preferred means of return contact (phone number or email address).

Home Office

Joie de Vivre Hospitality
Home Office
530 Bush St. Ste 501
San Francisco, CA 94108

Telephone: 415-835-0300
Fax: 415-835-0317

Website Feedback

We welcome your feedback on our website. Please Email your comments or questions and someone will get back to you within 1-2 business days.

Please do not send reservation-related emails to this general email address. Inquiries sent to our general email address are only opened during regular business hours, Monday through Friday, and we do not have access to reservation information for individual hotels.

For reservation or hotel-specific inquiries, call our toll-free numbers — 1-800-738-7477 within the U.S. or 1-510-986-8049 outside the U.S. — or contact the hotel directly.


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