Contact Us
We want to hear from you! Your comments and questions help make our service and website even better. Below you can find several ways to get in touch with us.
Reservations and Rates
For reservation and rate inquiries, call the toll-free general reservation numbers below, or contact the hotel directly. Contact information for each hotel (email and phone) can be found on the Contact and Directions page of each hotel in the hotels section of this website.
1.800.738.7477 (within the U.S. and Canada)
1.506.637.5630 (outside the U.S. and Canada)
Travel Agent Access Code: JV
Joy of Life Club
For Joy of Life Club member assistance, redemptions or questions call 877.568.2733 within the U.S. or 1.651.905.2848 outside the U.S. Monday - Friday, 8am - 5pm (C.S.T.) If you call after hours, leave a message stating your name, member number, phone number, and you'll receive a return call the next business day. You may also send an Email to our Joy of Life Club support center and someone will contact you.
Home Office
Joie de Vivre Hospitality
Home Office
530 Bush St. Ste 501
San Francisco, CA 94108
Telephone: 415.835.0300
Fax: 415.835.0317
Website Feedback
We welcome your feedback on our website. Please Email your comments or questions and someone will get back to you within 1-2 business days.
Please do not send reservation-related emails to this general email address. Inquiries sent to our general email address are only opened during regular business hours, Monday through Friday, and we do not have access to reservation information for individual hotels.
For reservation or hotel-specific inquiries, call our toll-free numbers — 1.800.738.7477 within the U.S. or 1.506.637.5630 outside the U.S. — or contact the hotel directly.
Company Contacts
Lisa Demoney
Director of Online Marketing
ldemoney@jdvhospitality.com
415.364.5589
Ann Nadeau
Director of Brand Marketing - Joy of Life Club
anadeau@jdvhospitality.com
415.773.1073
Peter Gamez
Vice President of Sales
pg@jdvhospitality.com
415.248.5945
Linda Palermo
Chief Revenue Officer
lpalermo@jdvhospitality.com
415.364.5418
Jane Howard
Chief People Officer
jh@jdvhospitality.com
415.773.1078
Fred de Stefano
Executive Vice President, Southern California
fd@jdvhospitality.com
415.248.5941
Chip Conley
Chairman and Chief Executive Officer
cc@jdvhospitality.com
415.248.5940
Michael Wisner
CPA, Chief Financial Officer
mwisner@jdvhospitality.com
415.248.5946
Christian Strobel
Chief Development Officer
cstrobel@jdvhospitality.com
415.248.5949
Ingrid Summerfield
Executive Vice President and Chief Operating Officer
isummerfield@jdvhospitality.com
415-248-5947
